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- #Scratchpad salesforce craft venturessawersventurebeat serial#
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Serial entrepreneurs Pouyan Salehi and Cyrus Karbassiyoon co-founded Scratchpad in 2019 after observing the challenges salespeople were experiencing in. The data in that blog is actually from our Scratchpad diligence. While not at first apparent, when we dove into the product usage data and isolated weekday usage among paid accounts, we saw that sales reps use Scratchpad almost 4 work days every week, which is best-in-class. This explains Scratchpad’s viral spread: once one rep uses it, it takes hold in an organization and the number of users grows rapidly.
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With rapid adoption and habitual usage among sales reps, plus alignment with sales ops and sales management goals, Scratchpad has a natural entry point to negotiate paid contracts. I’ve described this Enterprise Freemium approach as a “best of both worlds” sales motion because it combines enterprise budgets with the velocity of an SMB-like sales cycle. Scratchpad has used this sales motion to rapidly add customers from great sales organizations like Autodesk, Brex, Front, ProductBoard, Sendoso, Snowflake and Twilio – and they’re just getting started. Scratchpad joins Craft’s portfolio of bottom-up SaaS companies like ClickUp, Sourcegraph, and OpenPhone who have mastered this type of go-to-market motion, which combines B2C growth tactics with a B2B revenue model. There’s nothing better than when ARR goes viral! This keiretsu of bottom-up SaaS companies are already sharing best practices and learning from each other. The founders of Scratchpad, Pouyan Salehi and Cyrus Karbassiyoon, have been working together for almost a decade, having previously founded PersistIQ, an email automation tool for sales. They are extremely sharp product minds who have an ideal background to lead and grow Scratchpad. We are excited to support them in their mission to transform the workflows of sales reps.He says that lead investor David Sacks, who has built some successful startups himself, really got what they were trying to do, and the deal came together fairly easily. In fact, the company caught the attention of Craft because they were hearing about Scratchpad from their portfolio companies.
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The bottoms up approach is certainly something we have seen with developer tools and with software for knowledge workers, but companies often take aim at sales through the sales manager, rather than trying directly to get salespeople to use a particular tool. Scratchpad, a startup based around easing Salesforce data input, has snared 13m in new funding, apparently without even really wanting to. This approach of getting the end users involved early allows them to gain traction with members of the sales team before approaching management about paid versions.
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In a blog, the business equivalent to the suckerfish announced new funding led by David Sacks at Craft Ventures, with Accel continuing to participate after leading its seed round last year. Traditionally, sales teams don't like the tools that are thrust upon them. They are essentially databases and even with a visual interface, it doesn't really match up with the way they work. Scratchpad gives them an interface like a spreadsheet or notes application that they are typically using to hack together a workflow, but with a direct connection to Salesforce. What the paid tiers provide is a way to bring all this data together and get a bigger-picture view of what's happening on the sales team, and it helps ensure that people are using Salesforce because the data in Scratchpad links to the Salesforce database automatically.
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